IBM

Overview

IBM is a leading AI company known for its focus on user-centered solutions, especially with the Watson platform, which improves user experiences through natural language processing and easy-to-use interfaces. The company also emphasizes ethical AI practices, making sure its applications are transparent, fair, and accessible, which helps build trust with users.

My Role

I am currently a UX Designer at IBM, where I’ve led several design thinking workshops, collaborating with clients to co-create solutions that harness Generative AI for enhanced customer care, improved risk management, and increased employee productivity.

Team

Client Engineering

Design Tools

Figma, Mural

Duration 

Oct 2023 - Present